Thank you for shopping at ebooks.mohamedmouatacim.com. We want you to be completely satisfied with your purchase. If you have any concerns or issues regarding your ebook purchase, please review our Refund and Returns Policy below.
1. Refund Policy
1.1 Digital Products: Due to the nature of digital products, we generally do not offer refunds on ebook purchases. Once an ebook has been downloaded or accessed, it is considered consumed and cannot be returned or refunded. However, if you encounter any technical issues or problems with the file, please contact us at [[email protected]] within 3 days of purchase, and we will make every effort to assist you.
1.2 Exceptional Circumstances: In certain exceptional circumstances, such as duplicate purchases or accidental transactions, we may consider issuing a refund. Please contact us at [[email protected]] within 3 days of purchase, providing the necessary details and order information. We will assess each case individually and determine if a refund can be provided.
2. Returns Policy
2.1 Physical Products: Please note that we currently do not sell physical products. Our offerings are exclusively digital ebooks that are delivered electronically.
Contact Us
If you have any questions or require further assistance regarding our Refund and Returns Policy, please contact us at [[email protected]]. We will promptly respond to your inquiry and provide the necessary support.